Privacy Policy

Who we are

ACL Travel (Asia Culture & Leisure) respects your privacy. We have created this privacy statement in order to demonstrate our commitment to you, our visitor. This privacy statement discloses the privacy practices for this site, www.acltravel.com.

We will never give or share any information about you to others.

Personal data we collect

Our site uses forms in which you give us contact and personal information (such as your name, phone number, email address & travel preferences) so you can enquire about and book travel services, or request information and support. We use your customer information only when it will be important for us to contact you regarding your enquiries and bookings, our web site, new ACL Travel services, and special offers we think you’ll find valuable.

In addition to information provided through forms on this website, our staff may also solicit further information to create your or your clients’ travel products and to facilitate travel to and from our destinations.

The range of information we may request is listed here, though may include additional information depending on the nature of the travel services requested:

• Name
• Email address
• Age and/or age range
• Country of Origin
• Nationality
• Country of Residence
• Travel date
• Duration of travel
• Phone number
• Address
• Passport numbers
• Scans, photocopies or photographs of various passport pages
• Payment details including business or personal banking information
• Travel preferences and interests
• Dietary restrictions or allergies
• Details of friends, group or family members if they are accompanying the main traveller, including names, ages, passport numbers, scanned images of passports and various preferences such as their dietary restrictions or allergies.

Uses of the personal data we request

The information we request is used to communicate with our clients and partners, and to plan and operate travel services on behalf of our clients, including but not limited to the following uses:

• Planning accurate travel and event itineraries
• Operating international travel services for our clients
• Facilitating payment for travel services rendered
• Sending newsletters with personalised information
• Conducting surveys to measure and improve our performance
• Maintaining ongoing business communications with partners and clients

Cookies/ Tracking

Our site uses cookies to gather information on online traffic. We use this information from our site statistics (for example your IP address) to help diagnose problems with our server, and to administer our site. We also gather broad demographic information from this data to help us improve our site and make your browsing experience more enjoyable. This is not linked to any personally identifiable information.

Security

This site operates fully under Secure Socket Later (SSL) and has security measures in place to protect the loss, misuse and alteration of the information under our control.

This site also contains links to other sites. ACL Travel is not responsible for the privacy practices or the content of such Web sites. For more information on this subject, please see our terms and conditions.

Changing your communication preferences

As a customer of ACL Travel, you may alter your customer information or opt-out of receiving communications from us at any time by contacting info@acltravel.com.

You have the following options to change and modify your customer information:

You may send an email to info@acltravel.com or you may click on the unsubscribe link featured at the bottom of the emailing we send you

Only If we have to
As stated previously in this policy, we will never give out your information. The only exceptions to this are, when we are required by law, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our web site.

Changes In our practices
If we change our information handling practices or other privacy aspects, we will post those changes on this privacy statement, at least 30 days prior to their implementation.

Consent

By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified. Consent is required for ACL Travel Co, Ltd. to process personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used. You may withdraw consent at any time by contacting info@acltravel.com and requesting that we remove your consent. After checking on any inadvertent impact of consent withdrawal on existing or future travel planning services, we will act on your request immediately.

Contacting the web site managers

If you have any questions about our privacy statement, the practices of this site, or your dealings with this Web site, you can contact: info@acltravel.com

You can also reach us by post mail at: